Writing / B1 Writing lessons / Exercise 3
Fill in the Gaps (B1 English)
Word Bank:
Dear Ms Grey,
I am writing in to your advertisement for a Customer Support Agent position on your website. I have in customer service for three years and have strong skills in helping clients solve problems effectively.
As part of my role at GlobeLink Logistics, I was for managing customer tickets regarding urgent delivery problems. This experience helped me my communication and problem-solving skills and become more efficient. My contributions helped reduce response times and improve customer satisfaction.
I would love the to work at BrightEdge Connections, a company known for its excellent customer service reviews. I believe this is a great match for my skills and experience, and it aligns perfectly with my goals.
Please find my CV for your reference.
I look to hearing from you.
Yours sincerely,
Daniel Green
[email protected]