Formal email or letter asking for information

Writing / B2 Writing lessons / Exercise 1

Formal Email – Asking for Information

Exercise 1 – Fill in the Gaps (B2)

📚 Instructions:Fill in the gaps with the correct words from the box: appreciate – also – faithfully – finally – first of all – forward – further – grateful – know – mind – reference.
🔤 Word Bank:

appreciate, also, faithfully, finally, first of all, forward, further, grateful, know, mind, reference

📩 To: [email protected]
📌 Subject: Enquiry About Home Exchange Service

Dear Sir/Madam,

I am writing in to the home exchange service that you offer on your website. We are a family of four who have been considering the possibility of exchanging our main home for some time and we would be if you could answer a few questions.

, I would like to if some kind of insurance is included in the fee that you charge for your services. We have our own home insurer, but we are not sure if we should talk to them before doing an exchange. I would some information on this point.

I would like to know if pets can be included in the exchange. We have a cat and we do not have anybody to look after him while we are away. Could you tell me if exchanging pets or leaving a pet in the care of the people who are coming to your home is a common practice?

, I would be interested to receive information about the confirmation process. Would you telling me if there is an exchange contract that needs to be signed before your exchange?

We would appreciate it if you could answer these questions. I look to hearing from you.

Yours faithfully,

Stephanie Clark.

✨ Polite, clear, and well-structured emails open doors—great job! ✨